mirror of
https://github.com/PlaceholderAPI/PlaceholderAPI
synced 2024-10-31 19:44:03 +01:00
146 lines
7.7 KiB
YAML
146 lines
7.7 KiB
YAML
comment:
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footer: "\
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----\n\n
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> **Note**\n
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> *This is an automated response created by a **GitHub Action***\n
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> *Mentioning the bot won't have any effect!*
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"
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labels:
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- name: 'Type: Issue (Expansion)'
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labeled:
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issue:
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body: |-
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Hello @{{ issue.user.login }},
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The issue you encountered is caused by an Expansion and not PlaceholderAPI itself.
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This issue-tracker is reserved for Bug reports and feature requests towards PlaceholderAPI.
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Please report this issue to the Expansion's main issue-tracker.
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A list of known Expansion repositories and their issue trackers can be found [here](https://github.com/PlaceholderAPI/PlaceholderAPI/discussions/510#discussion-63812).
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action: close
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- name: 'Type: Duplicate'
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labeled:
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issue:
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body: |-
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Your issue is already known and a separate issue with the exact same report/feature request already exist.
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Please comment on the already existing issue with your information instead of opening your own.
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action: close
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- name: 'Problem: More info required'
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labeled:
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issue:
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body: |-
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Hello @{{ issue.user.login }},
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Your issue unfortunately lacks certain information that we require in order to help you with your issue.
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Please make sure you provide the following information:
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- Currently used Versions of your server (`/version`) and PlaceholderAPI (`/version PlaceholderAPI`)
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- Currently installed Expansions (`/papi list`)
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- Currently installed Plugins (`/pl`)
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- Any additional information requested by users in this issue.
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The easiest way to provide those information is through the `/papi dump` command which posts the required information to https://paste.helpch.at and gives a URL to share.
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unlabeled:
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issue:
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body: |-
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Thank you for providing additional information.
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We will take a look at the issue you encounter and come back to you with a possible solution.
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- name: 'Type: Invalid'
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labeled:
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issue:
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body: |-
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Your issue has beeen marked as invalid.
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This means that it either doesn't follow any provided template, or isn't related to PlaceholderAPI.
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Please make sure to use one of the issue templates and provide the requested information.
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Currently available Templates are:
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- [Bug Report](https://github.com/PlaceholderAPI/PlaceholderAPI/issues/new?labels=Type%3A+Issue+%28Unconfirmed%29&template=bug_report.yml)
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- [Feature Request](https://github.com/PlaceholderAPI/PlaceholderAPI/issues/new?labels=Type%3A+Enhancement&template=feature_request.yml)
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If you want changes to be made towards the Wiki, would we encourage you to [Make a Pull request](https://github.com/PlaceholderAPI/PlaceholderAPI/pulls).
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You can find more information about this process on the [Wiki's Readme](https://github.com/PlaceholderAPI/PlaceholderAPI/blob/wiki/README.md).
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It is recommended to [join our Discord Server](https://helpch.at/discord) as you often receive a faster response compared to the issue tracker here.
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Questions about PlaceholderAPI should be asked in our [Discussions](https://github.com/PlaceholderAPI/PlaceholderAPI/discussions).
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action: close
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pr:
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body: |-
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Your Pull request has been marked as **invalid**.
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This means that it doesn't follow our [Contributing Guidelines](https://github.com/PlaceholderAPI/PlaceholderAPI/blob/master/.github/CONTRIBUTING.md).
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Here is a small summary of what you should know:
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- Pull requests for PlaceholderAPI should target the `master` branch.
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- Pull requests for the Wiki should target the `wiki` branch.
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Don't hesitate to ask us any questions.
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action: close
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- name: 'Type: Invalid (Wiki)'
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labeled:
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pr:
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body: |-
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Your Wiki Pull request has been marked as **invalid**.
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Pull requests targeting the Wiki need to target the `wiki` branch.
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More information can be found on the [Wiki README](https://github.com/PlaceholderAPI/PlaceholderAPI/blob/wiki/README.md).
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action: close
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- name: 'Target: Wiki'
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labeled:
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issue:
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body: |-
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Hello @{{ issue.user.login }},
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Thank you for reaching out to us about the wiki.
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We would like to inform you, that you are able to directly commit your changes to the wiki through a Pull request.
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When doing so, make sure you follow these steps:
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- The Pull request is based on AND targets the [`wiki`](https://github.com/PlaceholderAPI/PlaceholderAPI/tree/wiki) branch of the Repository.
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- You followed the general Styling Guidelines mentioned in the wiki's [README](https://github.com/PlaceholderAPI/PlaceholderAPI/blob/wiki/README.md) file.
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If you have any questions about submitting a PR for the wiki or have any other questions don't hesitate to ask us about it.
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- name: 'Type: Not a bug'
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labeled:
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issue:
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body: |-
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The issue you encounter is not considered a bug and rather an intentional behaviour of PlaceholderAPI and/or one of its expansions.
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If you still believe that it is a bug, provide more information and a maintainer of this repository may look at it more closely.
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Before providing more info, always make sure to use the latest version of PlaceholderAPI, as the issue you encounter might already be fixed in a newer version.
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Optionally can you also try out [development builds](https://ci.extendedclip.com/job/PlaceholderAPI/) and see if the issue was fixed there.
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action: close
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unlabeled:
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issue:
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body: After further investigation is the issue you encounter indeed considered a bug and we will try to fix it as soon as possible.
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action: open
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- name: 'Status: Inactive'
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labeled:
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issue:
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body: |-
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The issue has been marked as **inactive** which means it didn't recieve any responses from the Author ({{ issue.user.login }}) for a long period of time.
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To keep the issue-tracker clean and up to date do we close issues that haven't received any responses for a long time.
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If you're the Author of this issue and the reported problem is still present, make sure to respond with additional info to this issue, so that we can reopen it.
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**Do not create a new issue for the same problem!**
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action: close
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unlabeled:
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issue:
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body: The issue received a response from the Author who confirms this to still be prominent and has therefore been reopened.
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action: open
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- name: 'Type: Question'
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labeled:
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issue:
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body: |-
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Hello @{{ issue.user.login }},
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Thank you for reaching out to us for getting Support with PlaceholderAPI.
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We would like to inform you, that we have [Discussions](https://github.com/PlaceholderAPI/PlaceholderAPI/discussions) that you can use for asking questions.
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Just head over there and click the "New discussion" button to create a new post.
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Remember to first read the [READ ME](https://github.com/PlaceholderAPI/PlaceholderAPI/discussions/507) post to not face any issues.
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For questions do we recommend to use the [(2) Support](https://github.com/PlaceholderAPI/PlaceholderAPI/discussions/categories/-2-support) category.
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You can also use the Discussion to submit Feature requests (Feature requests through issues are still accepted tho).
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